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@mbevill mbevill commented Jul 16, 2025

Updated the P Level definitions to include the actual names for P1, P2, P3, and P4

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  • The documentation style guide has been adhered to.
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Updated the P Level definitions to include the actual names for P1, P2, P3, and P4
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PR Change Summary

Updated the priority level definitions in the contacting Cloudflare support documentation to include specific names for each level.

  • Revised P Level definitions to include actual names for P1, P2, P3, and P4.
  • Clarified the descriptions for each priority level to enhance understanding.
  • Updated initial response times in the Premium and Enterprise SLA sections to reflect the new naming conventions.

Modified Files

  • src/content/docs/support/contacting-cloudflare-support.mdx

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@kodster28 kodster28 enabled auto-merge (squash) July 17, 2025 13:50
@kodster28 kodster28 merged commit aef5a4c into cloudflare:production Jul 17, 2025
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@workers-devprod workers-devprod added the contribution [Holopin] Recognizes a docs contribution, big or small label Jul 17, 2025
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sdnts pushed a commit to sdnts/cloudflare-docs that referenced this pull request Jul 24, 2025
Updated the P Level definitions to include the actual names for P1, P2, P3, and P4
thomasgauvin pushed a commit that referenced this pull request Aug 15, 2025
Updated the P Level definitions to include the actual names for P1, P2, P3, and P4
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5 participants